Privacy Policy
We are committed to protecting the privacy of the users of our website. When you place an order or provide us with personal information, we use it for internal or service related purposes only. The information we collect is used to notify you of changes to the website, new releases, or special offers and events we think you'll find valuable. This information is NOT shared with anyone beyond the support staff of our website and winery, except when required by Law Enforcement investigation.
If you do not wish to receive our mailings or electronic messages, please click on the unsubscribe link at the bottom of the email or send an email to crista@claarcellars.com or a postcard with your name, address and email address saying you'd like removed from our mailing list to:
Claar Cellars
1081 Glenwood Rd.
Pasco WA, 99301
IMPORTANT - We use the mailing list only for sending periodic updates on Claar Cellars activities and our quarterly newsletter. Under no circumstances will we sell or loan our Friends of Claar list to anyone.
Shipping Policies and Information
To ensure maximum quality of wine deliveries, shipments may be held during periods or high or low temperatures. If you want your wine shipped faster, you have the option of choosing an expedited service level. Shipping rates will be determined and displayed prior to checkout. All prices are in U.S. dollars.
Due to various state laws, we can only ship wine to the states that appear in the selection box on the order form.
Age Verification
We ask for the birthdate to verify that the person placing the order is of legal age and require each customer to affirm that they are of legal age. We also pay extra to our shipping carrier to add the Adult Signature option, and then the carrier verifies the age of the recipient when delivering the package.
Return Policy
If you experience problems with your order or would like to return our products for any reason, please call 509-269-4449 or email john@claarcellars.com. We proudly guarantee your 100% satisfaction.